Reach us faster: support tickets in the dashboard and a contact form on the site
You can now raise a support ticket without leaving the dashboard. A new Support page lets you send us a question or report a problem, pick a category so it reaches the right place, and see all of your past tickets and their status in one list. We reply by email, so the whole conversation lands in your inbox.
Not signed in, or just want to talk to us before you start? There is now a Contact page on the website where anyone can send a message. Both routes go to the same team, and you get a ticket number on the spot so you know it reached us.
We also fixed a small thing on the email log: the Refresh button now shows a clear “Refreshing” state when you tap it, so it is obvious it is pulling the latest sends.